No, you cannot. cricexapp's policy allows each person to hold only one account, and this is strictly enforced.
If someone tries to create two accounts using the same mobile number, name, or device, the system detects it automatically. In such cases, both accounts are suspended and any pending bonuses or withdrawal requests are cancelled.
If you previously had an account but have forgotten your password or mobile number, there's no need to open a new one. Contact support via chat to recover your old account — they'll verify your identity and restore access.
Two family members may each hold a separate account, provided they use different mobile numbers and different NIDs. Sharing the same device may complicate verification — if that's the case, it's best to notify support in advance.
If someone tries to create two accounts using the same mobile number, name, or device, the system detects it automatically. In such cases, both accounts are suspended and any pending bonuses or withdrawal requests are cancelled.
If you previously had an account but have forgotten your password or mobile number, there's no need to open a new one. Contact support via chat to recover your old account — they'll verify your identity and restore access.
Two family members may each hold a separate account, provided they use different mobile numbers and different NIDs. Sharing the same device may complicate verification — if that's the case, it's best to notify support in advance.
On cricexapp, the settlement policy for a cancelled or indefinitely suspended match depends on the type of bet placed and how much of the match had been completed.
General Rules:
— If the match is cancelled before it starts: full stakes are refunded on all bets, with odds settled at 1.00.
— If a match ends before the specified number of overs is completed (e.g., fewer than 20 overs in an ODI): the result is voided and the stake is refunded.
— If a result is determined by DLS or another method after sufficient play: the bet will be settled based on that official result.
For in-play bets, A slightly different rule applies — if the specific event your bet was placed on (such as a particular over or wicket) has been completed, the result will be settled accordingly.
Detailed Rules Terms & Conditions page Yes, you will. If you have any questions about a result, check the bet status in your Transaction History or reach out to support.
General Rules:
— If the match is cancelled before it starts: full stakes are refunded on all bets, with odds settled at 1.00.
— If a match ends before the specified number of overs is completed (e.g., fewer than 20 overs in an ODI): the result is voided and the stake is refunded.
— If a result is determined by DLS or another method after sufficient play: the bet will be settled based on that official result.
For in-play bets, A slightly different rule applies — if the specific event your bet was placed on (such as a particular over or wicket) has been completed, the result will be settled accordingly.
Detailed Rules Terms & Conditions page Yes, you will. If you have any questions about a result, check the bet status in your Transaction History or reach out to support.
cricexapp has an extensive slots collection — hundreds of titles in total. There are five main types of slots available:
1. Classic slots (3-reel): The traditional 3-reel format kept simple. Rules are straightforward and RTP is generally solid. A great starting point for beginners since they're easy to pick up.
2. Video Slots (5-Reel): The most popular slot type. Features a wide range of themes, animations, and bonus mechanics. Video slots from Pragmatic Play, PG Soft, and Hacksaw Gaming are all available on Cricexapp.
3. Megaways slots: The number of paylines changes with every spin — giving you thousands of ways to win. These are a bit more complex but offer greater winning potential.
4. Jackpot Slots: Progressive jackpot slots where the prize keeps growing. A single spin can win a massive amount.
5. Crash Games / Instant Win: Aviator and Crash-type games — different from slots, but available in the casino section.
Tips for new players: Start with classic or 5-reel video slots. Place small bets (e.g. ৳10–৳20 per spin) and get familiar with the bonus features before anything else. If a demo mode (free play) is available, use it to practice first.
1. Classic slots (3-reel): The traditional 3-reel format kept simple. Rules are straightforward and RTP is generally solid. A great starting point for beginners since they're easy to pick up.
2. Video Slots (5-Reel): The most popular slot type. Features a wide range of themes, animations, and bonus mechanics. Video slots from Pragmatic Play, PG Soft, and Hacksaw Gaming are all available on Cricexapp.
3. Megaways slots: The number of paylines changes with every spin — giving you thousands of ways to win. These are a bit more complex but offer greater winning potential.
4. Jackpot Slots: Progressive jackpot slots where the prize keeps growing. A single spin can win a massive amount.
5. Crash Games / Instant Win: Aviator and Crash-type games — different from slots, but available in the casino section.
Tips for new players: Start with classic or 5-reel video slots. Place small bets (e.g. ৳10–৳20 per spin) and get familiar with the bonus features before anything else. If a demo mode (free play) is available, use it to practice first.
Getting started with cricket betting on Cricexapp is straightforward. Here are the steps:
Step 1 – Go to the Sports section: After logging in, select "Sports" or "Cricket" from the top menu or homepage. You'll see a full list of today's and tomorrow's matches.
Step 2 – Select a Match: Click on the match you want to bet on. The match markets will open — Match Winner, Toss Winner, Top Batsman, Total Runs, First Wicket, and more.
Step 3 – Understanding Market Types: The simplest market is "Match Winner" — just pick which team will win. The "Over/Under" market lets you bet on the total runs scored in a match. With "Innings Runs" you can bet on how many runs will be scored in a specific set of overs.
Step 4 – Understanding Odds: With decimal odds (e.g., 1.85), multiply your stake by the odds to get your total return. A ৳100 bet at 1.85 odds returns ৳185 in total (৳85 profit).
Step 5 – Add to Bet Slip: Click on the odds and they'll be added to your bet slip on the right. Enter your stake, check the potential payout, and hit "Place Bet".
Live Betting: You can also bet while the match is in progress — odds shift with every ball. It's more exciting but requires quick decision-making.
For a full betting guide Betting Page and Betting Tips page See
Step 1 – Go to the Sports section: After logging in, select "Sports" or "Cricket" from the top menu or homepage. You'll see a full list of today's and tomorrow's matches.
Step 2 – Select a Match: Click on the match you want to bet on. The match markets will open — Match Winner, Toss Winner, Top Batsman, Total Runs, First Wicket, and more.
Step 3 – Understanding Market Types: The simplest market is "Match Winner" — just pick which team will win. The "Over/Under" market lets you bet on the total runs scored in a match. With "Innings Runs" you can bet on how many runs will be scored in a specific set of overs.
Step 4 – Understanding Odds: With decimal odds (e.g., 1.85), multiply your stake by the odds to get your total return. A ৳100 bet at 1.85 odds returns ৳185 in total (৳85 profit).
Step 5 – Add to Bet Slip: Click on the odds and they'll be added to your bet slip on the right. Enter your stake, check the potential payout, and hit "Place Bet".
Live Betting: You can also bet while the match is in progress — odds shift with every ball. It's more exciting but requires quick decision-making.
For a full betting guide Betting Page and Betting Tips page See
Cricexapp has multiple layers of protection for your data and funds.
Data Encryption: Every registration, login, and payment transaction is protected with 128-bit SSL encryption — meaning no one can intercept your data in transit.
Personal Data Privacy: Cricexapp never sells or shares your name, mobile number, date of birth, or financial information with third parties. Data may only be disclosed when legally required (e.g., by court order). Learn more in the Privacy Policy Yes.
Fund Protection: Member funds are held separately from Cricexapp's operational funds. This means your balance stays protected even if the platform faces any business-related issues.
Account Security: OTP verification is triggered on suspicious login attempts. Automatic alerts are sent for logins from unrecognized devices. You are logged out automatically after a period of inactivity.
What you can do: Use a strong password, never share it with anyone, and always log out after using an unfamiliar device. Cricexapp will never ask for your password or OTP over a phone call or SMS.
Data Encryption: Every registration, login, and payment transaction is protected with 128-bit SSL encryption — meaning no one can intercept your data in transit.
Personal Data Privacy: Cricexapp never sells or shares your name, mobile number, date of birth, or financial information with third parties. Data may only be disclosed when legally required (e.g., by court order). Learn more in the Privacy Policy Yes.
Fund Protection: Member funds are held separately from Cricexapp's operational funds. This means your balance stays protected even if the platform faces any business-related issues.
Account Security: OTP verification is triggered on suspicious login attempts. Automatic alerts are sent for logins from unrecognized devices. You are logged out automatically after a period of inactivity.
What you can do: Use a strong password, never share it with anyone, and always log out after using an unfamiliar device. Cricexapp will never ask for your password or OTP over a phone call or SMS.
Yes, full support in Bangla is available on Cricexapp. There are three main contact channels:
1. Live Chat (fastest): The chat icon is available at the bottom-right corner of every page on the website. Click it to chat in Bangla, 24 hours a day, 7 days a week. Responses typically arrive within 1–5 minutes. For urgent matters (stuck withdrawal, account issues), Live Chat is your best option.
2. Email Support: Email support@cricexapp.best with a detailed description of your issue and any relevant screenshots. Responses typically arrive within 24 hours. Email is the best channel for complex issues or anything KYC-related.
3. FAQ & Help Center: including this FAQ page on our About Us page Common questions are answered here. You may find the solution to your query without needing to contact support.
Support Priority: Responsible Gaming requests (self-exclusion, limit setting) are given the highest priority — they're typically processed within 1 hour. Payment-related issues are the second priority.
Before contacting support about anything, have your account ID and a description of the issue ready — this helps resolve things faster.
1. Live Chat (fastest): The chat icon is available at the bottom-right corner of every page on the website. Click it to chat in Bangla, 24 hours a day, 7 days a week. Responses typically arrive within 1–5 minutes. For urgent matters (stuck withdrawal, account issues), Live Chat is your best option.
2. Email Support: Email support@cricexapp.best with a detailed description of your issue and any relevant screenshots. Responses typically arrive within 24 hours. Email is the best channel for complex issues or anything KYC-related.
3. FAQ & Help Center: including this FAQ page on our About Us page Common questions are answered here. You may find the solution to your query without needing to contact support.
Support Priority: Responsible Gaming requests (self-exclusion, limit setting) are given the highest priority — they're typically processed within 1 hour. Payment-related issues are the second priority.
Before contacting support about anything, have your account ID and a description of the issue ready — this helps resolve things faster.
— and they're all free to use, whenever you need them. You'll find four core tools in the Responsible Gaming section on cricexapp:
1. Daily Deposit Limit: Log in to your account → Account Settings → Responsible Gaming → enter an amount under Daily Deposit Limit and click Save. It applies immediately. You cannot deposit more than the set limit on that day. To increase the limit, you must wait 24 hours; to decrease it, the change is instant.
2. Weekly or Monthly Limit: Works the same as the daily limit, but calculated over a week or month. Ideal for managing your budget over the long term.
3. Cooling-Off Period: Your account can be temporarily deactivated for 1 to 30 days. During this period, you won't be able to log in. Go to the Responsible Gaming section, select the duration, and hit Confirm — it takes effect immediately.
4. Self-Exclusion: To take a break from betting for an extended period (1–12 months or permanently), contact us via support chat or at support@cricexapp.best. Your account will be closed within 24 hours. Once the period ends, the account will not reactivate automatically — you will need to contact support to do so.
cricexapp doesn't see using these tools as a sign of weakness — it's a mark of responsible betting. To learn more, Responsible Gaming Page See
1. Daily Deposit Limit: Log in to your account → Account Settings → Responsible Gaming → enter an amount under Daily Deposit Limit and click Save. It applies immediately. You cannot deposit more than the set limit on that day. To increase the limit, you must wait 24 hours; to decrease it, the change is instant.
2. Weekly or Monthly Limit: Works the same as the daily limit, but calculated over a week or month. Ideal for managing your budget over the long term.
3. Cooling-Off Period: Your account can be temporarily deactivated for 1 to 30 days. During this period, you won't be able to log in. Go to the Responsible Gaming section, select the duration, and hit Confirm — it takes effect immediately.
4. Self-Exclusion: To take a break from betting for an extended period (1–12 months or permanently), contact us via support chat or at support@cricexapp.best. Your account will be closed within 24 hours. Once the period ends, the account will not reactivate automatically — you will need to contact support to do so.
cricexapp doesn't see using these tools as a sign of weakness — it's a mark of responsible betting. To learn more, Responsible Gaming Page See